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ULTIMATE SLOVENIA – 10 DAY TOUR

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Price
From₽ 186,900
Standart Tour
  • Standart Tour
  • Private TourHotel 4* - 5*
    C/D class car
    Driver guide
  • VIP TourHotel 4* - 5*
    E/V class car
    Personal guide
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1407
Private Tour
The word Cubo sets for originality, setting new standards and cosmopolitan
VIP Tour
The word Cubo sets for originality, setting new standards and cosmopolitan
10 Days
Availability : Jan 16’ - Dec 16’
Tour Details

Ljubljana – the beloved. It will make you fall in love with it at first glance. It captures you with its warm-hearted character, lively cosmopolitan vibe and warm and welcoming people. Ljubljana has it all – big European capital city vibe yet intimate and genuine touch!
From Ljubljana to Kamnik, one of the loveliest and oldest towns in Slovenia which is surrounded by the beautiful Kamnik Alps and have a stroll through its medieval streets hiding various cultural styles. 
Only a short drive from Ljubljana, discover Slovenia’s most spectacular natural sites – the famous Alpine jewels of Bled, Bohinj and Vintgar Gorge together with the medieval town of Skofja Loka!
From Bled to the highest Slovenian mountain pass Vri, through beautiful Trenta valley to Bovec, a natural monument famous for the emerald green Alpine Soca River and Slovenian extreme sport center. 
UNESCO karst attraction – the Skocjan Caves, the oldest and most notorious stud farm, known all over the world, and the picturesque coastal towns all wrapped up in one single fantastic tour!
We will continue and discover underground world of Postojna Cave, most popular karst cave in the world.
We will discover the Alpine region below the Julian Alps.

What to expect

Temperatures in the cave around 12°C (Day 3) (a jacket or sweater is advisable)

First class hotels

Rooms with private facilities

Airport transfers

Modern air-conditioned motor-coach

Professional Tour Director throughout

Detailed information

Departure & Return Location

You will be met and transferred to & from the airport


Departure Time

3 Hours Before Flight Time


Price Includes

Rent a car with GPS and full insurance

Pleasant and carefully selected 3*/4* accommodation in double/twin room with BB service

Tourist tax

Organization


Price Excludes

Meals

Entrance fees

Traffic related costs

Personal expenses

Tips

Anything that is not written under section included


Complementaries

Funicular to Ljubljana Castle: 2,20 eur / one way per person; 4,00 eur / return ticket per person (Day 1)

Ljubljana Castle ticket: 7,50 eur / person; or Ljubljana Castle ticket with funicular (return ticket): 10,00 eur / person (Day 1)

Bled Castle: 11,00 eur / person (Day 3)

Vintgar Gorge: 9,00 eur / person (Day 3)

Pletna boat ride: 15,00 eur / person (Day 3)

Church of Assumption: 6,00 eur / person (Day 3)

Vogle Cable car: 15,00 eur / person (Day 3)

WW1 museum: 7,00 eur / person (Day 4)

Rafting on Soa river: from 38,00 eur / person or Zipline: 57,00 eur / person (Day 4)

Wine tasting in Goriska Brda: from 15,00 eur / person (depending which winery and how many glasses) (Day 4)

Lipica stud farm: 16,00 eur / person (Day 5)

Skocjan Caves: 16,00 20,00 eur / person (depending on the season) (Day 5)

Tasting of prosciutto and wine: from 6,00 eur / person (depending on how many glasses and season) (Day 5)

Seovlje Salina Nature Park: 7,00 eur / person (Day 6)

Piran wall: 2,00 eur / person (Day 6)

Wine tasting in Maribor: from 7,00 eur / person (depending on how many glasses of wine) (Day 8)

Ptuj Castle: 6,00 eur / person (Day 8)

Wine tasting in Ptuj: from 9,00 eur / person (dependng on how many glasses of wine) (Day 8)

Itinerary

Day 1Arriving to Ljubljana and Ljubljana city tour

Transport from Airport Ljubljana to the hotel and time to refresh from the long flight.
Ljubljana the beloved. It will make you fall in love with it at first glance. It captures you with its warm-hearted character, lively cosmopolitan vibe and warm and welcoming people. Ljubljana has it all big European capital city vibe yet intimate and genuine touch.


DESCRIPTION

The old city centre offers one-of-a-kind architectural appearance, particularly due to the unique combination of Baroque and Art Nouveau architecture and masterful creations by the 20th century architect Joe Plenik.
Our guide will pick you up in front of your hotel and take you on a sightseeing tour. You will get to know why Triple Bridge is actually triple, where locals buy their food, how Napoleon was one of the most popular politicians, why Slovenia really lives with LOVE in our name also in Ljubljana and… well, we don’t want to tell you too much. What is certain, this will be the first visit to Ljubljana out of many more that will follow.

EXAMPLE ITINERARY

OPTIONAL SUPPLEMENTS

• Funicular to Ljubljana Castle: 2,20 eur / one way per person; 4,00 eur / return ticket per person
• Ljubljana Castle ticket: 7,50 eur / person; or Ljubljana Castle ticket with funicular (return ticket): 10,00 eur / person
Overnight: Ljubljana

Day 2Kamnik Alps diversity tour

From Ljubljana to Kamnik, one of the loveliest and oldest towns in Slovenia which is surrounded by the beautiful Kamnik Alps and have a stroll through its medieval streets hiding various cultural styles.


DESCRIPTION

After getting know the Kamnik, we will visit Budnar’s house, a unique living museum, where they can explain us how they make the bread in traditional way in ‘smoke’ kitchen. We will continue the tour to Velika Planina, mountain plateau with its green pastures and typical and unique architecture of more than 50 shepherds’ huts.
After ascending from Velika Planina we will visit the source of the Kamnika Bistrica River, one of Slovenia’s clearest rivers and the valley’s most mesmerizing natural sight: the gorges of Mali and Veliki Predaselj.
Arrive back to Ljubljana.
Overnight: Ljubljana

EXAMPLE ITINERARY

OPTIONAL SUPPLEMENTS

Day 3Alpine Fairytale tour

From Ljubljana to the Alpine region below the Julian Alps we reach Bled, the magnificent alpine resort. Ascend the old castle perched on top of a steep cliff above the glacial Lake Bled. Castle terraces offer spectacular views of the lake and its tiny island
in the middle. Take a boat ride with ‘Pletna’ traditional boat made by locals and reach the only true island in Slovenia or visit breath-taking beauty of Bled’s Vintgar gorge, where wooden path will take along the rushing river Radovna through the
picturesque gorge, which measures 1600m and ends with 26-metre waterfall um.


DESCRIPTION

Continue to Bohinj, our largest glacial lake located in the Triglav National Park. Take a swim or canoe or just walk around it.
Lake’s natural enviroment will impress you while it shows different face each season. If we will have time we can as well visit
either Vogel or Waterfall Savica. After returning from Bohinj to Bled we will take a breath and will in peace taste the exquisite sour milk or famous Bled’s cream cake.

EXAMPLE ITINERARY

OPTIONAL SUPPLEMENTS

• Bled Castle: 11,00 eur / person
• Vintgar Gorge: 9,00 eur / person
• Pletna boat ride: 15,00 eur / person
• Church of Assumption: 6,00 eur / person
• Vogle Cable car: 15,00 eur / person
Overnight: Bled

Day 4Soca river

From Bled to the highest Slovenian mountain pass Vri, through beautiful Trenta valley to Bovec, a natural monument famous for the emerald green Alpine Soa River and Slovenian extreme sport center. Here we can join one of the extreme water sports.
After lunch we had on to Kobarid, where we can visit the museum of the 1st World War and very picturesque Kozjak waterfall in the middle of the cave. We will continue the tour to one of the most interesting regions in Slovenia Gorika Brda. In region known to produce some of the best wines in Slovenia we can have wine tasting.


DESCRIPTION

EXAMPLE ITINERARY

OPTIONAL SUPPLEMENTS

• WW1 museum: 7,00 eur / person
• Rafting on Soa river: from 38,00 eur / person or Zipline: 57,00 eur / person
• Wine tasting in Goriska Brda: from 15,00 eur / person (depending which winery and how many glasses)
Overnight: Gorika Brda

Day 5Karst and Coast Mystery tour


DESCRIPTION

From Gorika Brda to Lipica, the homeland of the famous white horse Lipizzaner, where we can see Lipizzaner horses and find out how the stud farm operates. From Lipica we can head on to kocjan Caves, one of the largest and the most beautiful Karst sights and also enlisted in UNESCO world’s heritage list. After seeing the caves and on your wish having tasted wine and dried ham, we head on to Slovenian coast and take some time to rest after enjoying the day.

EXAMPLE ITINERARY

OPTIONAL SUPPLEMENTS

• Lipica stud farm: 16,00 eur / person
• Skocjan Caves: 16,00 20,00 eur / person (depending on the season)
• Tasting of prosciutto and wine: from 6,00 eur / person (depending on how many glasses and season)
Overnight: Portoroz

Day 6Coast


DESCRIPTION

After relaxing in Portoroz, we can visit Seovlje Salina Nature Park where about 2000 tons of salt is produced annually and learn about producing salt in the traditional manner. Pass coastal towns of Izola and Koper we will reach everyone’s favourite town on the Slovenian coast Piran where you can get lost in its medieval narrow streets and houses, enjoy a great seafood lunch or take a swim in the Adriatic Sea. Return to the hotel.

EXAMPLE ITINERARY

OPTIONAL SUPPLEMENTS

• Seovlje Salina Nature Park: 7,00 eur / person
• Piran wall: 2,00 eur / person
Overnight: Portoroz

Day 7Notranjska region


DESCRIPTION

After relaxing morning in Portoroz we will continue and discover underground world of Postojna Cave, most popular karst cave in the world. Guided tour will consist of a ride by electrical train and followed by a walk through beautiful passages and chambers with spectacular drop stones, pillars, limestone curtains and other unforgettable forms.
Continue to idyllic village of Predjama where you will be amazed by our fairy tale medieval Predjama castle with dramatic setting in the gaping mouth of a cavern halfway up a hillside. Learn about the legend of Erasmus ‘Slovenian Robin Hood’ and return back to Ljubljana.
Overnight: Ljubljana

EXAMPLE ITINERARY

OPTIONAL SUPPLEMENTS

Day 8Ljubljana - Ptuj - Maribor

A journey back in time from the oldest Slovenian town Ptuj to modern Maribor with a fairytale setting and home of the world’s oldest vine. Could not imagine a more proper place for some wine tasting of the area’s most representative brands.
Tales of wine-making tradition and authentic local customs all wrapped into this charming tour slightly off the beaten track. A unique experience around eastern Slovenia with Ptuj, former Roman settlement and the oldest Slovenian town, Maribor, the center of the region and the second largest city, together with wine tasting of the local brands in delightful local wineries. An adventure full of history, culture and local delights.


DESCRIPTION

A unique opportunity to visit this wonderful part of Slovenia, east of the capital and home to warm-hearted people and beautiful wine roads. From Ljubljana to Ptuj, once a Roman settlement and Slovenia’s oldest town with a rich history and many landmarks to prove it. Some time to explore the city with major historical and cultural attractions followed by wine tasting (optional).
Our next stop is Maribor, the lively center of the Slovenian Styria region and proud owner of the world’s oldest vine. After the guided city tour, there will be some free time for lunch in one of the local taverns. For the wine enthusiasts another opportunity for wine tasting to get fully acquainted with the century-long wine culture of the whole eastern region. Overnight in a hotel in Maribor.

EXAMPLE ITINERARY

OPTIONAL SUPPLEMENTS

• Wine tasting in Maribor: from 7,00 eur / person (depending on how many glasses of wine)
• Ptuj Castle: 6,00 eur / person
• Wine tasting in Ptuj: from 9,00 eur / person (dependng on how many glasses of wine)
Overnight: Maribor

Day 9Free day

Free day to enjoy and relax or do some optional activities.
Overnight: Maribor or somewhere else on your wish


DESCRIPTION

EXAMPLE ITINERARY

OPTIONAL SUPPLEMENTS

Day 10End of the tour

Departure to Airport and flight back home.
End of tour.


DESCRIPTION

EXAMPLE ITINERARY

OPTIONAL SUPPLEMENTS

Map
Photos
General Terms And Conditions

Detailed description

GENERAL TERMS AND CONDITIONS FOR ROUNDABOUT TRAVEL PROGRAMS (A BRAND OF TJS D.O.O.)

1.GENERAL TERMS AND CONDITIONS

General terms and conditions of travel arrangements are a fundamental part of booking agreement, concluded between TJs d.o.o. or other accredited agency and passengers, who are booking a certain travel arrangement. Once the interested passenger orders a certain travel arrangement in the agency, over the phone or e-mail, it is considered that he has accepted the general terms and conditions. The booking the passenger makes is obligatory and therefore it is possible for the passenger to cancel his booking exclusively according to the general terms and conditions regarding the cancellation of the booking on behalf of the passenger. The passenger is responsible for all the costs and consequences, which may occur due to incorrect information he has provided when making a booking.

2.MAKING A BOOKING AND PAYMENTS

The passenger can book a travel arrangement in the offices of TJs d.o.o., in any other accredited agency or by e-mail. By making a booking TJs d.o.o. and the passenger agree a travel agreement, which includes the information regarding the travel arrangement that the passenger has chosen or in other cases the travel agreement refers to the travel arrangement program, that consist of all the information regarding the chosen travel arrangement program. When making a booking, the passenger has to provide all the necessary information and his personal documents that are required by the travel arrangement programs and pay the amount of 30% of the total value of the travel arrangement or he has to follow the instructions, stated in the travel arrangement program. The passenger has to pay the remaining amount of the travel arrangement price at the latest 30 days before the date of departure or as stated on the booking form / in the travel agreement. In case the passenger fails to pay the remaining amount of the travel arrangement price in time, it is considered that he has cancelled his booking and in this case TJs d.o.o. follows the regulations of general terms and conditions regarding the cancellation of the travel arrangement on behalf of passenger, as stated in paragraph 5. of these general terms and conditions.

2.1.CREDIT CARDS

We accept major credit cards (Visa, Visa Electron , MasterCard and Maestro). Credit card charges require certain information and will be processed only upon submission of a completed Roundabout Travel submission form. There is no charge or service fee for processing credit or debit card payments. Full payment by credit or debit card is required to make a reservation.

3.PRICE OF TRAVEL ARRANGEMENT 

Price of travel arrangement is stated in every travel program and becomes valid with the day of the publication of each program. Prices for all the arrangements are given in EUR. TJs d.o.o. reserves itself the right to change the prices according to Obligations Code (the changes take place due to changes in currency exchange rates, changes in transport tariffs, changes in fuel prices…). Should the price changes occur, TJs d.o.o. has the responsibility to inform the passenger at the latest 20 days before the day of departure. If the agreed price of the travel arrangement rises more than 10%, it is the right of the passenger to cancel his booking without any further costs, yet it has to be done at the latest 2 days after he has received the notice of the price change. It is the right of the travel organizer to state in the travel program that is the obligation of the passenger to pay all the services, carried out for the passenger abroad, directly to the person that has carried out these services as predicted in the program. In this case the passenger takes the responsibility to claim all his reclamation demands abroad (where the payment took place).

4. CATEGORIES OF SERVICES

Unless differently stated in the travel program, the price of the travel arrangement includes all costs of transport, accommodation and meals, as well as the travel organization and travel guide. As special services are to be considered the costs that are not included into the price of the travel arrangement (single rooms or rooms different to those that are offered in the basic travel arrangements, special meals, additional excursions,…) or the travel arrangement itself lists them as services upon additional payment (visa, airport tax, tourist tax,…). These services are to be paid by the passenger separately. When making a booking, the passenger can express his wishes regarding special services, if they are possible, he will have to provide an additional payment. During the travel the special services have to be paid (in correspondent foreign currency) to the travel guide or to the representative of TJs d.o.o. wherever these services take place. The categorization of accommodation (number of stars) listed in the travel arrangement programs are provided by the holiday location or are stated by the national categorisation of every country. TJs d.o.o. has the right to inform the passenger about the name of the accommodation upon arrival to the destination. 

5.AMENDMENT AND CANCELLATION OF BOOKING ON BEHALF OF PASSENGER

For every amendment after the booking has been made (upon filling in the booking form), if the amendment is possible at all, the Roundabout Travel charges the passenger the amount of 10 EUR. The passenger has the right to cancel the booking. The cancellation of booking has to be made in writing. Should this occur TJs d.o.o. reserves itself the right to claim from the passenger the costs that the agency has suffered due to the cancellation of booking. The amount of costs depends on the date when the written booking cancellation was received. Unless stated differently in the travel arrangement, the following cancellation terms are to be considered as valid:

Return policy for Roundabout private group programs:

  • In case of cancellation 59-31 days before departure, the cancellation fee is 10% of total price.
  • In case of cancellation 30-15 days before departure, the cancellation fee is 40% of total price.
  • In case of cancellation 14-8 days before departure, the cancellation fee is 60% of total price.
  • In case of cancellation 7-1 days before departure, the cancellation fee is 90% of total price.
  • In case of cancellation on the day of departure, the cancellation fee is 100% of total price.
  • Non shows will not be refunded.

Return policy for individual travellers for Roundabout regular public day tours:

  • Any cancellation up to 24 hours before the departure is free of charge and the client receives a full refund.
  • Cancellations received later than 24 hours before the departure will be charged in full amount and the client is not eligible for a refund.

6. CANCELLATION OF TRAVEL OR CHANGE OF TRAVEL PROGRAM

Based on the valid legislation, TJs d.o.o. has the right to cancel group programs at the latest 7 (seven) days before the planned date of departure, in case there has not been enough bookings made for the realization of the travel. Roundabout regular daily tours can be cancelled at the latest the day before the scheduled tour. The lowest number of passengers is determined with every program individually. Should it happen that the number of passengers does not reach the minimum of passengers needed for the realization of the travel arrangement, the organizer does not take any responsibility for the damage compensation to the passengers, who booked the travel, yet every passenger is reimbursed the full amount of the payment he previously made. TJs d.o.o. has the right to partially or completely resign from the travel agreement, in case during the duration of the travel or the execution of the program occur unexpected circumstances, which could not have been anticipated, eliminated or avoided, yet for TJs d.o.o. such circumstances represent a justified cause in which the agency would not have concluded the travel agreement if such circumstances would have existed at the time of its conclusion. TJs d.o.o. has the right to change the date or time of departure due to the change in the date or time of departure of the means of transport booked for the travel or in case of force majeure, as well as has the right to change the direction of the travel due to changes of the conditions of travel (new timetable, unstable conditions in the country of travel, natural disaster or another unexpected cause, that is out of our control) without any reimbursement for the damage and according to the valid regulation of the passenger traffic. As TJs d.o.o. can not take the responsibility for the changes to the program due to force majeure, which could occur during the execution of the program, the agency has in this case the possibility to offer the passengers its services in another form that the existing conditions allow. TJs d.o.o. has the right to partially or completely resign from the travel agreement during the duration of the travel if the passenger does not follow the behaviour rules, which are valid on certain types of transport or in certain accommodation and if the passenger with such behaviour endangers the wellbeing and health of other passengers and prevents the representative of the agency the realization of the travel program.

7.TRAVEL DOCUMENTS

Passengers, who book a trip abroad, must have a valid passport or another suitable document that enables them to enter a foreign country. In case certain countries condition the entry to the country with a special document (visa), the passenger must acquire these documents before the travel or up to the date, stated in the program. The passengers who are not residents of the EU must acquire all the necessary documents, required by the countries of the travel destination and the ones they cross when travelling. The underage passengers need to acquire all the necessary documentation for the border crossing of the underage passengers. Should a passenger not fulfil the obligations given or should it occur that due to the passenger’s unregulated documents he is not able to travel or he has due to the same reasons cancel the travel during its duration, TJs d.o.o. follows the terms and conditions stated in Return policy. In case TJs d.o.o. mediates in the procedure of acquiring a visa for the passenger, the agency cannot guarantee that its mediation will be successful. Mediation in the procedure of acquiring visa is not included in the price of travel and needs to be paid separately. The cost of mediation in the procedure is not returned to the passenger in any case. Should the passenger lose the documents during the duration of the trip or should the documents be stolen and these are necessary for the continuation of travel or for his return to the home country, the passenger has to provide himself new documents on his own costs. In case the passenger has to interrupt the travel due to losing their documents or because they were stolen, he is not entitled to the proportional reimbursement of the paid price of the travel.

8.CUSTOMS AND CURRENCY CONTROL REGULATION  

The passenger must respect the customs and currency control regulation of the Republic of Slovenia, as well as of the other countries he is travelling to. Should the passenger due to disrespect of these regulations be unable to continue the travel, the passenger is the only one to suffer the consequences and costs, occurred from such situation.

9.HEALTH REGULATION

According to the regulation of the World Health Organization the passenger is required to get vaccinated before travelling to certain countries, as well as to acquire adequate corresponding documents confirming the vaccination. Vaccination is obligatory even in cases when such health regulation was accepted after the booking was made. Rejection of vaccination is not an excusable reason for the cancellation of booking, unless there are contradictions for the passenger’s health. In such case the passenger has to provide a medical statement. TJs d.o.o.  is not responsible for eventual complications or the cancellation of the travel on behalf of the passenger which could occur due to disrespect of the health regulation of the country the passenger is travelling to.

10.LUGGAGE

The transport of luggage is free up to a certain weight limit, determined by the company that is providing the transportation. TJs d.o.o. does not take any responsibility for lost or damaged luggage. The passenger needs to report the lost or damaged luggage to the company that provided the transport or to the accommodation, where the passenger is staying. When travelling by airplane, according to the regulation, valid in the international air passenger traffic, the airline is the one responsible for luggage. In case the luggage got lost, the passenger needs to fill in the form PIR of an airline he was travelling with. Once filled in the form PIR, the passenger needs to hand in one copy of the form to the representative of the airline and retain the other copy for himself. Upon receiving this form the airline reimburses the passenger the compensation of the lost or damaged luggage, according the regulation, valid in the international air passenger traffic. TJs d.o.o. is not responsible for the theft or damage of the passenger’s luggage or other personal belongings, valuables and documents in the accommodation, where the passenger is staying (hotels, hotel rooms, apartments, etc.).

11.RECLAMATION

Every passenger – holder of the travel agreement, has the right to the reclamation of unsuitable services. According to the regulation of the Consumer Protection Act, the passenger has to inform of all the irregularities and deviations from the agreed and paid travel arrangement to the responsible person for the services (whoever carries them out) or the local representative at the travel destination as soon as possible. Should the passenger fail to do so, after returning home he will not be able to hand in a written complaint, if the deficiencies were not completely settled. The form for the report of the deficiencies is to be received from the representative of the agency at the travel destination. The passenger has to hand in a written reclamation at least 60 (sixty) days after the conclusion of the travel. In case the passenger misses the legally determined date for the handing in the reclamation, TJs d.o.o. will not consider his complaint. Without a written reclamation TJs d.o.o. does not consider the claims for the reduction of the price of travel arrangement or any other types of reimbursements and other claims. The organizer will not consider a group complaint, which would be signed by more passengers – holders of the travel agreement, resulting from one reclamation claim. To the written claim for the price reduction, reimbursement or other type of claims the passenger needs to attach adequate confirmation of the hotel manager, transport provider or other authorised person, which will confirm the passenger’s claims, on base of which the passenger is demanding the reimbursement (for example, confirmation of payment). If TJs d.o.o. holds the responsibility for nonrealization of the program or single services, the passenger is entitled to the reimbursement in amount of the real value of the nonrealized services or according to applicable regulations of the Consumer Protection Act, except in cases when TJs d.o.o. has the right to cancel the travel arrangement or change of travel program.

12.INSURANCE

The prices of the travel arrangements, unless differently stated in the program, include basic accident insurance, yet they do not include health insurance, which means that the passengers are responsible for taking care of their own insurance. When travelling abroad it is recommended to get the health insurance with global coverage.

13.FINAL PREMISES

All the prices of TJs d.o.o. programs include value added tax. By making a booking every passenger gives TJs d.o.o. his permission to use the photographs and videos made on the travel (the photographs and videos could include every passenger) in promotional and commercial intentions. TJs d.o.o. does not take any responsibility for the behaviour of passengers and damage that passengers would cause during the travel. In the event of dispute between TJs d.o.o. and the passenger the legal procedure is in competence of the court in Ljubljana. TJs d.o.o. does not take responsibility for eventual errors in the promotional material (catalogues, leaflets and websites). These general terms and conditions replace all the previously issued general terms and conditions.

Detailed description

GENERAL TERMS AND CONDITIONS FOR ROUNDABOUT TRAVEL PROGRAMS (A BRAND OF TJS D.O.O.)

1.GENERAL TERMS AND CONDITIONS

General terms and conditions of travel arrangements are a fundamental part of booking agreement, concluded between TJs d.o.o. or other accredited agency and passengers, who are booking a certain travel arrangement. Once the interested passenger orders a certain travel arrangement in the agency, over the phone or e-mail, it is considered that he has accepted the general terms and conditions. The booking the passenger makes is obligatory and therefore it is possible for the passenger to cancel his booking exclusively according to the general terms and conditions regarding the cancellation of the booking on behalf of the passenger. The passenger is responsible for all the costs and consequences, which may occur due to incorrect information he has provided when making a booking.

2.MAKING A BOOKING AND PAYMENTS

The passenger can book a travel arrangement in the offices of TJs d.o.o., in any other accredited agency or by e-mail. By making a booking TJs d.o.o. and the passenger agree a travel agreement, which includes the information regarding the travel arrangement that the passenger has chosen or in other cases the travel agreement refers to the travel arrangement program, that consist of all the information regarding the chosen travel arrangement program. When making a booking, the passenger has to provide all the necessary information and his personal documents that are required by the travel arrangement programs and pay the amount of 30% of the total value of the travel arrangement or he has to follow the instructions, stated in the travel arrangement program. The passenger has to pay the remaining amount of the travel arrangement price at the latest 30 days before the date of departure or as stated on the booking form / in the travel agreement. In case the passenger fails to pay the remaining amount of the travel arrangement price in time, it is considered that he has cancelled his booking and in this case TJs d.o.o. follows the regulations of general terms and conditions regarding the cancellation of the travel arrangement on behalf of passenger, as stated in paragraph 5. of these general terms and conditions.

2.1.CREDIT CARDS

We accept major credit cards (Visa, Visa Electron , MasterCard and Maestro). Credit card charges require certain information and will be processed only upon submission of a completed Roundabout Travel submission form. There is no charge or service fee for processing credit or debit card payments. Full payment by credit or debit card is required to make a reservation.

3.PRICE OF TRAVEL ARRANGEMENT 

Price of travel arrangement is stated in every travel program and becomes valid with the day of the publication of each program. Prices for all the arrangements are given in EUR. TJs d.o.o. reserves itself the right to change the prices according to Obligations Code (the changes take place due to changes in currency exchange rates, changes in transport tariffs, changes in fuel prices…). Should the price changes occur, TJs d.o.o. has the responsibility to inform the passenger at the latest 20 days before the day of departure. If the agreed price of the travel arrangement rises more than 10%, it is the right of the passenger to cancel his booking without any further costs, yet it has to be done at the latest 2 days after he has received the notice of the price change. It is the right of the travel organizer to state in the travel program that is the obligation of the passenger to pay all the services, carried out for the passenger abroad, directly to the person that has carried out these services as predicted in the program. In this case the passenger takes the responsibility to claim all his reclamation demands abroad (where the payment took place).

4. CATEGORIES OF SERVICES

Unless differently stated in the travel program, the price of the travel arrangement includes all costs of transport, accommodation and meals, as well as the travel organization and travel guide. As special services are to be considered the costs that are not included into the price of the travel arrangement (single rooms or rooms different to those that are offered in the basic travel arrangements, special meals, additional excursions,…) or the travel arrangement itself lists them as services upon additional payment (visa, airport tax, tourist tax,…). These services are to be paid by the passenger separately. When making a booking, the passenger can express his wishes regarding special services, if they are possible, he will have to provide an additional payment. During the travel the special services have to be paid (in correspondent foreign currency) to the travel guide or to the representative of TJs d.o.o. wherever these services take place. The categorization of accommodation (number of stars) listed in the travel arrangement programs are provided by the holiday location or are stated by the national categorisation of every country. TJs d.o.o. has the right to inform the passenger about the name of the accommodation upon arrival to the destination. 

5.AMENDMENT AND CANCELLATION OF BOOKING ON BEHALF OF PASSENGER

For every amendment after the booking has been made (upon filling in the booking form), if the amendment is possible at all, the Roundabout Travel charges the passenger the amount of 10 EUR. The passenger has the right to cancel the booking. The cancellation of booking has to be made in writing. Should this occur TJs d.o.o. reserves itself the right to claim from the passenger the costs that the agency has suffered due to the cancellation of booking. The amount of costs depends on the date when the written booking cancellation was received. Unless stated differently in the travel arrangement, the following cancellation terms are to be considered as valid:

Return policy for Roundabout private group programs:

  • In case of cancellation 59-31 days before departure, the cancellation fee is 10% of total price.
  • In case of cancellation 30-15 days before departure, the cancellation fee is 40% of total price.
  • In case of cancellation 14-8 days before departure, the cancellation fee is 60% of total price.
  • In case of cancellation 7-1 days before departure, the cancellation fee is 90% of total price.
  • In case of cancellation on the day of departure, the cancellation fee is 100% of total price.
  • Non shows will not be refunded.

Return policy for individual travellers for Roundabout regular public day tours:

  • Any cancellation up to 24 hours before the departure is free of charge and the client receives a full refund.
  • Cancellations received later than 24 hours before the departure will be charged in full amount and the client is not eligible for a refund.

6. CANCELLATION OF TRAVEL OR CHANGE OF TRAVEL PROGRAM

Based on the valid legislation, TJs d.o.o. has the right to cancel group programs at the latest 7 (seven) days before the planned date of departure, in case there has not been enough bookings made for the realization of the travel. Roundabout regular daily tours can be cancelled at the latest the day before the scheduled tour. The lowest number of passengers is determined with every program individually. Should it happen that the number of passengers does not reach the minimum of passengers needed for the realization of the travel arrangement, the organizer does not take any responsibility for the damage compensation to the passengers, who booked the travel, yet every passenger is reimbursed the full amount of the payment he previously made. TJs d.o.o. has the right to partially or completely resign from the travel agreement, in case during the duration of the travel or the execution of the program occur unexpected circumstances, which could not have been anticipated, eliminated or avoided, yet for TJs d.o.o. such circumstances represent a justified cause in which the agency would not have concluded the travel agreement if such circumstances would have existed at the time of its conclusion. TJs d.o.o. has the right to change the date or time of departure due to the change in the date or time of departure of the means of transport booked for the travel or in case of force majeure, as well as has the right to change the direction of the travel due to changes of the conditions of travel (new timetable, unstable conditions in the country of travel, natural disaster or another unexpected cause, that is out of our control) without any reimbursement for the damage and according to the valid regulation of the passenger traffic. As TJs d.o.o. can not take the responsibility for the changes to the program due to force majeure, which could occur during the execution of the program, the agency has in this case the possibility to offer the passengers its services in another form that the existing conditions allow. TJs d.o.o. has the right to partially or completely resign from the travel agreement during the duration of the travel if the passenger does not follow the behaviour rules, which are valid on certain types of transport or in certain accommodation and if the passenger with such behaviour endangers the wellbeing and health of other passengers and prevents the representative of the agency the realization of the travel program.

7.TRAVEL DOCUMENTS

Passengers, who book a trip abroad, must have a valid passport or another suitable document that enables them to enter a foreign country. In case certain countries condition the entry to the country with a special document (visa), the passenger must acquire these documents before the travel or up to the date, stated in the program. The passengers who are not residents of the EU must acquire all the necessary documents, required by the countries of the travel destination and the ones they cross when travelling. The underage passengers need to acquire all the necessary documentation for the border crossing of the underage passengers. Should a passenger not fulfil the obligations given or should it occur that due to the passenger’s unregulated documents he is not able to travel or he has due to the same reasons cancel the travel during its duration, TJs d.o.o. follows the terms and conditions stated in Return policy. In case TJs d.o.o. mediates in the procedure of acquiring a visa for the passenger, the agency cannot guarantee that its mediation will be successful. Mediation in the procedure of acquiring visa is not included in the price of travel and needs to be paid separately. The cost of mediation in the procedure is not returned to the passenger in any case. Should the passenger lose the documents during the duration of the trip or should the documents be stolen and these are necessary for the continuation of travel or for his return to the home country, the passenger has to provide himself new documents on his own costs. In case the passenger has to interrupt the travel due to losing their documents or because they were stolen, he is not entitled to the proportional reimbursement of the paid price of the travel.

8.CUSTOMS AND CURRENCY CONTROL REGULATION  

The passenger must respect the customs and currency control regulation of the Republic of Slovenia, as well as of the other countries he is travelling to. Should the passenger due to disrespect of these regulations be unable to continue the travel, the passenger is the only one to suffer the consequences and costs, occurred from such situation.

9.HEALTH REGULATION

According to the regulation of the World Health Organization the passenger is required to get vaccinated before travelling to certain countries, as well as to acquire adequate corresponding documents confirming the vaccination. Vaccination is obligatory even in cases when such health regulation was accepted after the booking was made. Rejection of vaccination is not an excusable reason for the cancellation of booking, unless there are contradictions for the passenger’s health. In such case the passenger has to provide a medical statement. TJs d.o.o.  is not responsible for eventual complications or the cancellation of the travel on behalf of the passenger which could occur due to disrespect of the health regulation of the country the passenger is travelling to.

10.LUGGAGE

The transport of luggage is free up to a certain weight limit, determined by the company that is providing the transportation. TJs d.o.o. does not take any responsibility for lost or damaged luggage. The passenger needs to report the lost or damaged luggage to the company that provided the transport or to the accommodation, where the passenger is staying. When travelling by airplane, according to the regulation, valid in the international air passenger traffic, the airline is the one responsible for luggage. In case the luggage got lost, the passenger needs to fill in the form PIR of an airline he was travelling with. Once filled in the form PIR, the passenger needs to hand in one copy of the form to the representative of the airline and retain the other copy for himself. Upon receiving this form the airline reimburses the passenger the compensation of the lost or damaged luggage, according the regulation, valid in the international air passenger traffic. TJs d.o.o. is not responsible for the theft or damage of the passenger’s luggage or other personal belongings, valuables and documents in the accommodation, where the passenger is staying (hotels, hotel rooms, apartments, etc.).

11.RECLAMATION

Every passenger – holder of the travel agreement, has the right to the reclamation of unsuitable services. According to the regulation of the Consumer Protection Act, the passenger has to inform of all the irregularities and deviations from the agreed and paid travel arrangement to the responsible person for the services (whoever carries them out) or the local representative at the travel destination as soon as possible. Should the passenger fail to do so, after returning home he will not be able to hand in a written complaint, if the deficiencies were not completely settled. The form for the report of the deficiencies is to be received from the representative of the agency at the travel destination. The passenger has to hand in a written reclamation at least 60 (sixty) days after the conclusion of the travel. In case the passenger misses the legally determined date for the handing in the reclamation, TJs d.o.o. will not consider his complaint. Without a written reclamation TJs d.o.o. does not consider the claims for the reduction of the price of travel arrangement or any other types of reimbursements and other claims. The organizer will not consider a group complaint, which would be signed by more passengers – holders of the travel agreement, resulting from one reclamation claim. To the written claim for the price reduction, reimbursement or other type of claims the passenger needs to attach adequate confirmation of the hotel manager, transport provider or other authorised person, which will confirm the passenger’s claims, on base of which the passenger is demanding the reimbursement (for example, confirmation of payment). If TJs d.o.o. holds the responsibility for nonrealization of the program or single services, the passenger is entitled to the reimbursement in amount of the real value of the nonrealized services or according to applicable regulations of the Consumer Protection Act, except in cases when TJs d.o.o. has the right to cancel the travel arrangement or change of travel program.

12.INSURANCE

The prices of the travel arrangements, unless differently stated in the program, include basic accident insurance, yet they do not include health insurance, which means that the passengers are responsible for taking care of their own insurance. When travelling abroad it is recommended to get the health insurance with global coverage.

13.FINAL PREMISES

All the prices of TJs d.o.o. programs include value added tax. By making a booking every passenger gives TJs d.o.o. his permission to use the photographs and videos made on the travel (the photographs and videos could include every passenger) in promotional and commercial intentions. TJs d.o.o. does not take any responsibility for the behaviour of passengers and damage that passengers would cause during the travel. In the event of dispute between TJs d.o.o. and the passenger the legal procedure is in competence of the court in Ljubljana. TJs d.o.o. does not take responsibility for eventual errors in the promotional material (catalogues, leaflets and websites). These general terms and conditions replace all the previously issued general terms and conditions.